Terms & Conditions

1. Subscription & Billing

The service is provided as a paid subscription, per device, with SafeGuard included at no extra charge on the same device as its paired SafeSurf app. Current pricing is published on the Pricing page. The subscription renews automatically at the end of each billing period until cancelled. Billing is processed through Grow, a licensed Israeli payment processor.

Right to cancel: You may cancel your subscription at any time by contacting the Service Provider (see below). Cancelling stops the next automatic renewal; you keep access through the end of the period you already paid for.

14-day cooling-off period: Under the Israeli Consumer Protection (Right of Cancellation) Regulations, 5771-2010, you may cancel a subscription within 14 days of the purchase date and receive a full refund, subject to a cancellation fee of up to 5% of the transaction value or ₪100, whichever is lower. This right does not apply once the requested service has already been fully delivered and used with your express consent to waive the cancellation right — where applicable, the Service Provider will note this at checkout.

To cancel, contact [email protected]. The Service Provider reserves the right to change subscription pricing with reasonable advance notice; changes apply to future billing periods only.

Referral program: your referral code, when used by a friend who subscribes, adds 30 days to their existing subscription and to yours only — it does not cancel, defer, or discount any upcoming automatic charge. The Service Provider reserves the right to modify, limit, or end the referral program at any time without prior notice, and it has no cash value or cash-equivalent redemption.

2. Sponsor & Self-Imposed Restrictions

SafeSurf and SafeGuard let you voluntarily enable accountability features — time delays, passwords, locks, and an optional sponsor who must approve your requests (including a strict mode in which no setting changes without the sponsor's approval). You may also generate a persistent management link for your sponsor, giving them full visibility into all of your SafeSurf and SafeGuard settings and filtering rules, and — for SafeSurf — the ability to change those settings directly without your involvement in each individual change. These are restrictions and permissions that you choose to impose and grant yourself.

You alone choose who acts as your sponsor, and you are solely responsible for that choice and for any management link you share with them. If your sponsor is unavailable, unresponsive, declines a request, loses access to their device or WhatsApp, or cannot be reached for any reason, you may be temporarily unable to loosen a protection, change a setting, or unlock a feature. This is the intended behavior of the feature, not a malfunction.

The Service Provider is NOT responsible or liable for any lockout, delay, loss of access, or other inconvenience resulting from your decision to use a sponsor or strict mode, from the conduct or availability of the sponsor you chose, or from settings your sponsor changed using a management link you shared with them. You are responsible for selecting a sponsor you trust and can reach when needed, keeping your passcode confidential and sharing the management link only with someone you trust, and for any consequences of being temporarily restricted by, or of settings changed through, the protections and permissions you enabled yourself.

3. Protection Containment When Disabled

SafeGuard's protection relies on the Android accessibility service. If you disable that service while protection is active, SafeGuard does not simply stop — to keep you protected it automatically applies containment until you turn the service back on: it disables the system WebView component (which may stop web content from displaying in other apps, including system apps), suspends WhatsApp (if WhatsApp protection was enabled), and blocks installation of new apps. This is the intended behavior of the feature, not a malfunction.

All of these are restored automatically once you re-enable the accessibility service. The Service Provider is NOT liable for any loss of functionality, inability to browse, suspended apps, blocked installations, or other inconvenience resulting from this self-imposed containment.

4. Jurisdiction

These terms are governed by the laws of the State of Israel. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in the District of Haifa.